D&A ADVERTURES LLC
PRIVACY POLICY
This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from Viator, Tripadvisor, FareHarbor and Aventoura Puerto Rico (the “Site”).
PERSONAL INFORMATION WE COLLECT
When you visit the Site, we automatically collect certain information about your device, including your web browser, IP address, time zone, and some of the cookies installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically collected information as “Device Information.”
We collect Device Information using the following technologies:
- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.
W may use tracking and/or analytics tools to gather information such as Google Analytics and Facebook Pixel.
Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your first and last name, mailing address, billing address, shipping address, payment information (through Viator, FareHarbor and Stripe), email address, and phone number. We refer to this information as “Order Information.”
When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.
HOW DO WE USE YOUR PERSONAL INFORMATION?
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including arranging for shipping and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to: (i) communicate with you; (ii) screen our orders for potential risk or fraud; and (iii) when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
You may also receive e-mails for order confirmation or if you forget your password. You will be able to opt-in to receive e-mails to receive additional promotional e-mails from us. At any time, you will be able to unsubscribe or contact us directly is you wish to stop receiving our e-mails.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
We will use remarketing services for marketing and advertising purposes such as Google Ads and Analytics and Facebook.
SHARING YOUR PERSONAL INFORMATION
We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Stripe, Viator and FareHarbor to process our payments–you can read more about how these platforms use uses your Personal Information here: Stripe at https://www.privacy.stripe.com; Viator at https://www.viator.com/support/privacypolicy; and FareHarbor – https://www.fareharbor.com/legal/privacy.
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
BEHAVIOURAL ADVERTISING
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt out of targeted advertising by:
FACEBOOK – https://www.facebook.com/settings/?tab=ads
GOOGLE – https://www.google.com/settings/ads/anonymous
BING – https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.
DO NOT TRACK
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.
DATA RETENTION
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
SMS Privacy Policy
D&A Adventures LLC. values your privacy and is committed to protecting your personal information. This SMS Privacy Policy outlines how we collect, use, and protect the information you provide to us when you subscribe to our SMS services.
When you subscribe to our SMS services, we may collect the following information:
- Your mobile phone number
- Any other information you voluntarily provide
The information we collect will be used solely for the purpose of sending you SMS messages related to:
- Communication of your reservation.
We will not share, sell, rent, or lease your personal information, including your mobile phone number, to any third parties. Your information is used exclusively by D&A Adventures LLC for the purposes mentioned above. Please note that any SMS opt-in or phone numbers provided for the purpose of receiving SMS communications will NOT be shared with anyone else.
Opt-Out
- You can opt-out of receiving SMS messages from us at any time by replying with [specific keyword, such as “STOP”] to any message you receive from us. Once you opt-out, you will no longer receive SMS messages from D&A Adventures LLC.
CHANGES
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.
CONTACT US
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at info@aventuourapr.com.